On B2B2C Business Models

Most companies either sell to enterprises (B2B) or consumers (B2C), although many consumer product companies have a B2B advertising revenue model (“if you’re not the customer, you’re the product”). There’s a third model, though, which is commonly called B2B2C. It’s where your company sells a product/service to a business, gaining customers and/or data from that business that you get to …

The robot swarms that pack your shopping

A rare behind-the-scenes tour of Ocado’s robot-run grocery-delivery operation. The first things you notice are the chill in the air, the vast grid on the floor which makes you feel like you’re on the film set of the movie Tron, and the whooshing sound of wheels skimming across aluminium. The last thing on your mind is buying groceries.

Toyota pours $22bn into R&D as Apple and Google close in

Toyota plans to shell out a record 2.45 trillion yen ($22.3 billion) on R&D and capital spending this fiscal year as the advent of technologies such as self-driving cars forces the automaker to compete with deep-pocketed tech giants such as Apple and Google.

Tearing Down the Pricing of the New York Times

The New York Times has to build a pricing strategy that appeals to millions of subscribers. They could do that through design and dynamics, instead they are doing it through discounting.  The Gray Lady put up her paywall in 2011. By 2017, subscription revenue topped $1 billion… 

BT pushes ahead with plans to switch off telephone network

Consultation next month following plan to shift Brits over to VoIP.  BT is forging ahead with plans to shut its traditional telephone network in Britain, with the intention of shifting all customers over to IP telephony services by 2025. The closure of the public switched telephone network (PSTN) is part of plans by BT toward internet-based voice calls via a …